Training and Courseware
The Value of Training
Do you want...
- a better return on your investment in hardware, software and
personnel?
- improved staff productivity?
- better looking documents?
- simplified processes?
- lower frustration levels in the office?
- quicker turn around times on computer related tasks?
Training gives students not only the knowledge of how to do a
task, but also the conceptual understanding that will enable them to
apply the feature in other situations. Well-designed training works with the learning style
of each student, and gives them the resources (knowledge and manuals) that they can use
(and that really work) back at their desks. Training that is customized to your business needs
and to the daily tasks of your staff focuses on specific software features that are needed for
the purposes, rather than teaching features that won't be used.
As a result, the learning curve is
traversed faster, the employee's down-time after training is lessened, and
they are better able to apply the training to job tasks immediately.
There is a hidden cost to not training, or training insufficiently.
Without training, a PC user has to train
him/herself...relying on trial and error to figure out which software
features will accomplish the desired result. When users
don't know the terminology, help screens and manuals often don't
make sense. Seeking out a coworkers for help can result in
non-productive time for two people, and lost money for your organization. Worse,
if they choose the wrong features or misunderstand the subtle
differences between features, you might get incorrect results.
The Ideal Trainer
The ideal trainer combines computer expertise,
training expertise, and knowledge of job applications. Suggestions for what to look for in
an ideal trainer.
Customized Software Training
- Customized for the users' work needs
- Basics to Advanced Levels
- Classroom training or One-on-One
- Training for every level of your staff, even private coaching for judges and executives
Examples of custom training courses we have offered:
- Mugshot - for law enforcement officers - taking digital photos of arrestees and
adding the photo and data about the arrestee to a database that is used for ID
in the detention facility, for wanted posters, lineups, etc. and will be available
nationally
- Train the Trainer, topics include learning styles, classroom
management, diagnosing obstacles to learning and more.
- One-on-one training for judges in their chambers on email,
citation tracking systems, jury instruction systems.
- Sheriff's Canine training logs.
- Business modeling spreadsheet for an entrepreneur.
Courseware development
- Student Manuals: We can write training manuals for any
software of your choice, or for any business process that
includes use of the PC. Student manuals are designed to be used
in class, and also as references once the student is
back at his/her desk.
- Instructor's manuals include the same material as the student manuals plus additional materials such as
instructions for leading students through the practice
exercises, illustrations of concepts, originals for
student handouts, diskette or CD of the files needed for
student exercises, etc.
- Transition Guides: We can write guides that assist
your users in transitioning from one software product to
another, or from one version to another.
- Course design: We can design a course, carefully
building from concept to concept in the order which will be
most effective for learners to comprehend, design effective
practice exerecises.
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